1. Refund Policy
At Easyhire, customer satisfaction is our priority, and we strive to provide the best services. This Refund Policy outlines the terms and conditions applicable when requesting a refund.
Refund Terms:
- Refunds may be requested if the purchased service does not match its description or if technical issues hinder service usage.
- Refunds are not applicable if the service has been fully used or accessed, except in cases where technical issues cannot be resolved by our team.
- Refund requests must be submitted within 14 days of purchase, accompanied by a clear reason and supporting evidence, if required.
Refund Request Process:
- To request a refund, please contact our customer service team via the email provided on the contact page. Your request will be reviewed within 5–7 business days.
- If approved, the refund will be processed using the same payment method as the purchase. The time required to receive the refunded amount may vary depending on your bank or payment provider’s policies.
2. Refund Limitations
This Refund Policy has certain limitations that you should be aware of:
- Refunds are not applicable for services that have been fully utilized or for transactions made under special discounts, except in specific cases approved by Easyhire.
- Refunds are not applicable for issues caused by user errors or failure to meet the minimum technical requirements.
3. Security
Easyhire prioritizes the security of your information and data. We implement robust security measures to protect your personal information from unauthorized access or misuse.
Security Measures:
- Your data is stored with encryption and security protocols that comply with industry standards.
- Only authorized personnel have access to your personal information, and we ensure adherence to internal security policies in managing the data.
4. Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect:
- Personal details such as your name, email, and phone number when you register or use Easyhire’s services.
- Additional relevant information such as job preferences, resumes, and device information.
How We Use Your Information:
- To provide services and features tailored to your needs.
- To communicate with you about our services and deliver important notifications.
- For analytical purposes to improve our services.
Information Sharing:
- We will not share your personal information with third parties without your consent, except as required by law or to protect the rights and safety of Easyhire.
By using Easyhire, you agree to this Refund Policy and Privacy Policy. We are committed to ensuring that you feel secure and satisfied with your experience on our platform.